Terms of Use

Welcome to our Website! We hope that you will enjoy your online experience.

Specialty Food Products for Trading Ltd. (“Specialty Food Products”) is committed to maintaining trust with users of our website. The terms below govern your use of the Website.

1. Description of General Terms of Use

These Terms of Use apply to your access, and use of, all or part of our website of SPECIALTY FOOD PRODUCTS. By using our website page, you agree to be bound by this Agreement as posted on and accessible through our website www.specialtyfoodproducts.com.sa. You also agree to be bound by any additional terms of use that are referenced herein or that otherwise may apply to the use of the Webpage including our Private Policy Terms. 

2 Data protection

Our Privacy Policy terms applies to any personal data or material shared on this Website. Find out more here (link).

3 Intellectual property

3.1 Content provided by Specialty Food Products

All intellectual property rights, including copyright and trademarks, in materials published by or on behalf of Specialty Food Products on the Website (e.g. text and images) are owned by Specialty Food Products or its licensors.

3.2 Content provided by You

You represent to Specialty Food Products that you are either the author of the content that you contribute to this Website, or that you have the rights (ie: have been given permission by the rights holder) and are able to contribute such content (e.g. pictures, videos, music) to the Website.

You agree that such content will be treated as non-confidential, and you grant Specialty Food Products a royalty free, perpetual, worldwide license to use (including to disclose, reproduce, transmit, publish, adapt or broadcast) the content you provide for purposes relating to its business.

Specialty Food Products may use the content for promotional, advertising and other purposes and you will not be entitled to any compensation for such use.

Please note that Specialty Food Products is free to decide whether to use this content and that Specialty Food Products may already have developed similar content or have obtained such content from other sources, in which case all intellectual property rights in this content remains with Specialty Food Products and its licensors.

3.3 Rules governing registration consumer ratings and review service

In addition to these terms the following additional rules apply for registration, ratings and review services. In order to submit any content to any rating and review service available on this Website (such as orders, text, photo, video, likeness or other material or information), you must be 18 years of age or older. 

If you are minor under the age of 18, you should not register as a User of the website and shall not transact on or use the website. 

3.4 All content that you submit is accurate and is based upon your actual experience with the product being reviewed. It shall not include any information that references other websites, addresses, email addresses, contact information or phone numbers. You are responsible for the content of your submission, not Specialty Food Products.

4. Liability

4.1 While Specialty Food Products uses all reasonable efforts to ensure the accuracy of materials on our Website and to avoid disruptions, we are not responsible for inaccurate information, disruptions, discontinuance or other events which may cause you damage, either direct (e.g. computer failure) or indirect (e.g. loss of profit). Any reliance upon materials on this Website shall be at your own risk.

4.2 This Website may contain links to websites outside of Specialty Food Products. Specialty Food Products has no control over such third-party websites, does not necessarily endorse them and accepts no responsibility for them, including as to their content, accuracy, or function. We encourage you to carefully review the legal notices of such third-party websites, including keeping yourself informed of any changes to them.

4.3 You may operate a third-party website and wish to link to this Website. In this case, Specialty Food Products does not object to such linking if you do not suggest in any way that you are affiliated with or endorsed by Specialty Food Products. You must not use “framing” or similar practices and must ensure that the link to the Website opens in a new window.

5. Your Account

5.1 You may need your own Specialty Food Products account to use certain Specialty Food Products Services, and you may be required to be logged into the account and have a valid payment method associated with it.

5.2 If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Click here to manage your payment options.

5.3 If you use any Specialty Food Products Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner. 

5.4 You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access your information in the Your Account section of the Website.

5.5 You must not use any Specialty Food Products Service: (i) in any way that causes, or is likely to cause, any Specialty Food Products Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.

5.6 We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

6 Payment Terms and Methods

6.1 We accept payment online using Visa, Master Card/Maden debit card in Saudi Riyals. 

By placing an order, you authorise us or our third-party payment processer to process your credit/debit card details for the amount of your order. We accept payment by,
– credit/debit card;
– via your wallet; or
– cash on delivery (an amount not exceeding SAR XXXX ) 

6.2 You will receive a payment confirmation notification through email and sms with [1 hour] of issuing payment.

6.3 You the cardholder must retain a copy of transaction records and our policies and rules.

6.4 We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the contract or suspend any further deliveries to you. This does not affect any other rights we may have. 

6.5 We will take all reasonable care to keep all information connected with your order secure, but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorized access to any data, including credit and account details you provide when accessing or ordering from this website, unless this is solely due to our negligence.

6.6 Multiple transactions may result in multiple postings to the cardholder’s monthly statement. 

6.7 In order to authorise credit/debit card payments, we may be required to create an account for you with our third-party payment processors, including accepting their standard terms and conditions and submitting your details to them on your behalf. You hereby authorise us to do so and we shall not be liable to you for any damage or loss you may incur as a result.

6.8 We may remove or add cards or other payment methods that we accept at any time without prior notice to you.

7 Changes

7.1 Specialty Food Products reserves the right to make changes to the Website Policies and Terms of Use or update occasionally to meet the requirements standards.  We encourage you to frequently visit these sections in order to be updated about on the website as modifications will be effective on the day they are posted. 

7.2 By continuing to use the Application following the date of the latest revision, you agree to be bound by the revised Agreement.

7.3 In the event there is any conflict or inconsistency between these General Terms and any other Terms of Use that appear on the Sites, these Terms will govern. 

8 Governing law and jurisdiction

8.1 The Website is intended for users in Saudi Arabia. Specialty Food Products makes no representation that the products and the content of this Website are appropriate or available in locations other Saudi Arabia. 

8.2 Governing Law.

Saudi Arabia is the country of domicile of Specialty Food Products, so this Agreement shall be governed by and construed in accordance with the laws of Saudi Arabia without regard to its conflict of law’s provisions. 

8.3 Jurisdiction. 

Any dispute, actions, claims arising out of or in connection with Specialty Food Products website and this with the Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the current Saudi Arabian Arbitration Law, and the rules of the Saudi Center for Commercial Arbitration (“SCCA”), (the “Rules”) which Rules are deemed to be incorporated by reference into this Section. The number of arbitrators shall be one appointed in accordance with the Rules. The seat, or legal place, of arbitration shall be Riyadh, Saudi Arabia. The language to be used in the arbitral proceedings shall be English, unless otherwise determined by the appointed Arbitrator.

9 Contact us

This Website is operated by Specialty Food Products for Trading Ltd, P.O. Box:  12611, Riyadh, Saudi Arabia.

If you have any question or comment regarding the Website, please feel free to contact us by either: 

Phone: +966 112937327

E-mail:  info@specialtyfoodproducts.com.sa